Privacy Policy

Effective Date: 03/10/2025

Privacy Statement

Welcome to www.arkainsure.ph (the "Site")! The Site is owned and operated by ARKA Insurance Agency ("ARKA Insurance," "we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect your personal information. We are committed to safeguarding your privacy and ensuring compliance with the Data Privacy Act of 2012 and other applicable laws.

Providing your personal data to us is voluntary; however, failure to do so may limit our ability to provide our services. By using our Site, you agree to the collection and use of your information in accordance with this policy.

What Personal Data Do We Collect?

We collect the following types of personal data when you interact with our Site:

When you register an account:

  • Full Name

  • Email Address

  • Contact Number

  • Home Address

  • Business Name

When requesting an insurance quote:

  • Date of Birth

  • Gender

  • Marital Status

  • Smoking Status

  • Occupation

  • Income Range

  • Insurance Preferences and Coverage Details

When purchasing insurance policies:

  • Government-issued Identification (e.g., SSS, TIN, or Passport Number)

  • Beneficiary Information

  • Health and Medical History (if required by insurers)

How Do We Use Your Information?

We collect your personal data for the following purposes:

  • To provide you with our insurance-related services

  • To assess and generate accurate insurance quotes

  • To facilitate insurance applications with partner providers

  • To improve customer service and enhance user experience

  • To communicate relevant offers, promotions, and policy updates

  • To comply with legal obligations and regulatory requirements

  • To prevent fraud, unauthorized transactions, or security breaches

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. Once retention is no longer required, we securely dispose of or anonymize your data.

Who Do We Share Your Information With?

Your personal data will be kept confidential and may be shared only for the following purposes:

  • With our partnered insurance providers to process insurance applications

  • With third-party service providers who assist us in delivering our services (e.g., hosting services, customer support, analytics)

  • With our affiliates and subsidiaries for business operations

  • When required by law, regulatory authorities, or in response to legal processes

  • In the event of a business transfer, such as a merger or acquisition

We ensure that any third parties handling your personal data comply with the same level of data protection that we uphold.

What Are Your Rights?

Under the Data Privacy Act, you have the right to:

  • Access your personal data and request a copy

  • Correct or update inaccurate information

  • Withdraw consent and request deletion of your data

  • Object to processing or restrict the use of your data

  • Lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated

For inquiries or concerns regarding your personal data, you may contact our Data Protection Officer at:

ARKA Insurance Agency
RML Celiz Commercial Building, Tipunan, Magdalena, Laguna, Philippines
Email: info@arkainsure.ph
Phone: 049 530 2580 

This Privacy Policy is effective as of the date above and may be updated periodically. We will notify you of any material changes by posting a notice on our Site. ARKA Insurance Agency has the right and may charge you costs that are necessary for the processing of any data access request.